Terms and Conditions

Version 1.1

Last update: 2026-01-03

Executive Summary

  • By using Itineramio you accept these terms and our privacy policy
  • We offer a 15-day trial period to evaluate the platform
  • You are responsible for the content you publish in your digital manuals
  • We may modify these terms with 30 days prior notice
  • You can cancel your subscription at any time from your account

1. Acceptance of Terms

By accessing and using the Itineramio platform ("the Service"), you agree to be legally bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with all applicable local laws.

If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable intellectual property and copyright laws.

Continued use of the Service after any modification of these terms constitutes acceptance of such modifications.

2. Description of Services

Itineramio is a SaaS platform that allows owners and managers of tourist accommodations to create, manage and share interactive digital manuals for their guests.

The Service includes:

  • Creation of customized digital manuals per property
  • Zone and step management with multimedia content
  • Unique QR codes for guest access
  • Guest review and feedback system
  • Usage analytics and metrics
  • Administration panel with property management
  • Multi-language support (Spanish, English, French)

We reserve the right to modify, suspend or discontinue any aspect of the Service at any time, with or without prior notice.

3. Registration and User Account

3.1 Registration Requirements

To use the Service, you must create an account providing accurate, current and complete information. You are responsible for maintaining the confidentiality of your access credentials.

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.

3.3 Email Verification

You are required to verify your email address before you can use all features of the Service. The verification email will be sent automatically when you register.

4. Subscriptions and Billing

4.1 Trial Period

We offer a 15-day evaluation period so you can try the platform. During this period, you will have access to all features of the plan corresponding to your number of properties.

4.2 Subscription Plans

We offer the following plans:

  • BASIC: Up to 2 properties - EUR9/month
  • HOST: Up to 10 properties - EUR29/month
  • SUPERHOST: Up to 25 properties - EUR69/month
  • BUSINESS: Up to 50 properties - EUR99/month

4.3 Billing and Renewal

Subscriptions are billed monthly or semi-annually as you choose. Renewal is automatic unless you cancel before the end of the billing period.

4.4 Refund Policy

Payments are non-refundable except in cases established by applicable law. You may cancel your subscription at any time, effective at the end of the current billing period.

4.5 Plan Changes

You can change your plan at any time from your account panel. Plan changes will be applied immediately with prorated adjustment as applicable.

5. Acceptable Use

By using the Service, you agree NOT to:

  • Violate any local, national or international law or regulation
  • Infringe third party intellectual property rights
  • Upload illegal, offensive, defamatory or inappropriate content
  • Attempt unauthorized access to systems or networks
  • Interfere with the operation of the Service
  • Transmit viruses, malware or malicious code
  • Use the Service for spam or unsolicited commercial communications
  • Impersonate another person or entity
  • Share access credentials with third parties

Violation of these policies may result in immediate suspension or termination of your account without notice and without refund.

6. Intellectual Property

6.1 Itineramio Rights

All intellectual property rights of the Service, including but not limited to: design, source code, graphics, logos, trademarks, and the name "Itineramio" are the exclusive property of Alejandro Santalla Sanchez or its licensors.

6.2 License of Use

You are granted a limited, non-exclusive, non-transferable and revocable license to use the Service in accordance with these terms. This license does not grant you any ownership rights over the Service.

6.3 Restrictions

You may not copy, modify, distribute, sell or rent any part of the Service, or reverse engineer or attempt to extract the source code, unless laws prohibit it or you have our written permission.

7. User Content

7.1 Content Responsibility

You are solely responsible for the content you upload, post or share through the Service, including text, images, videos and any other material ("User Content").

7.2 Content Rights

You retain all ownership rights to your User Content. By uploading content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce and display such content solely for the purpose of providing the Service.

7.3 Content Warranties

By uploading User Content, you warrant that:

  • You have all necessary rights to the content
  • The content does not infringe third party rights
  • The content complies with all applicable laws
  • The content is accurate and not misleading

7.4 Content Removal

We reserve the right to remove any User Content that violates these terms or that we consider inappropriate, without prior notice and without liability.

8. Privacy and Data Protection

Use of the Service is also governed by our Privacy Policy, which describes how we collect, use and protect your personal information in accordance with GDPR (General Data Protection Regulation). Privacy Policy.

By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

9. Limitation of Liability

9.1 Service "AS IS"

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, secure or error-free.

9.2 Limitation of Damages

In no event shall Alejandro Santalla Sanchez be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, data, use, goodwill or other intangible losses.

9.3 Maximum Liability

Our total liability for any claim related to the Service is limited to the amount you have paid in the last 12 months for use of the Service.

10. Service Modifications

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without prior notice.

We will make reasonable efforts to notify you 30 days in advance of material changes to these terms. Your continued use of the Service after such changes will constitute your acceptance of the new terms.

11. Suspension and Termination

11.1 Suspension for Violation

We may suspend or terminate your access to the Service immediately, without prior notice, for any reason, including but not limited to violation of these terms.

11.2 User Cancellation

You may cancel your account at any time from your account settings. Cancellation will be effective at the end of your current billing period.

11.3 Effects of Termination

Upon termination of your account, you will lose access to your content and data. We recommend exporting any important information before canceling. We are not responsible for data loss after termination.

12. Applicable Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of Spain, without giving effect to any principles of conflicts of laws.

Any dispute arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

13. Contact

If you have questions about these Terms and Conditions, you can contact us at:

Email: hola@itineramio.com

Support: hola@itineramio.com

Address: Calle Músico Pau Casals 16, 3ºA

Manual Digital Apartamentos Turísticos | Software Gestión Airbnb | Itineramio